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Privacy Policy

Privacy Policy

Shopping safely on bareknucklepickups.co.uk.

We hope you enjoy the ease and convenience of shopping on bareknucklepickups.co.uk. Your confidence in our website and your internet security is really important to us, so we've put together some advice to help keep you safe when you shop.

 

Passwords

We do appreciate that remembering passwords can be tricky, but setting effective and secure passwords on all the sites you use is vital in combating possible fraudulent activity using your personal details.

It's best to avoid using the same password for each of your online accounts, because if a criminal gains access to it, all your accounts could be at risk. Multiple passwords keep you safer.

When you set a password, it's a good idea to use a mix of numbers and characters, and something that's very personal to you. Most sites these days will set a minimum number of characters to use, but do avoid using obvious phrases like “password”, or your name, or phone number. It's a good idea to change your passwords on a regular basis, especially for sites you use frequently and which involve financial transactions.

If you ever get a request to reveal your password for an online site, don't respond as legitimate sites and services won't ask you to send them passwords via email. You may be tempted to share passwords with close family, but do keep in mind there's always a risk they could pass information on inadvertently or share it with someone else.

If you ever forget your password you can change it by logging into your Bare Knuckle account. If you get stuck, just e-mail us, sales@bareknucklepickups.co.uk.

For more information on online safety and passwords, there are a number of useful websites such as Get Safe Online, Microsoft Safety & Security, Google good to know.

 

Computer security

Keep yourself safe from malware and viruses with adequate, up to date security on your computer. You can usually download free basic protection from providers such as AVG and McAfee, but choose what works for you. Keep your software switched on and up to date, and make sure that your Windows operating system has the latest Microsoft updates. It's a good idea to run regular scans on your computer.

When you're opening emails, be careful. Don't click on links to download files or open attachments you haven't asked for, or aren't expecting, as they may contain viruses.

Back up all your files so they're available if the worst happens and your computer is infected by a virus.

 

Privacy promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for their mailing or marketing purposes.

When you make a purchase from our website, we do collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Bare Knuckle complies fully with all applicable Data Protection and consumer legislation, and we'll treat all your personal information as fully confidential.

In order to serve you most efficiently, reputable third-party banking (including SagePay) and distribution institutions handle our credit card transactions. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

To read more on how your personal data is going to be handled, read our full Privacy Policy incorporated in our Terms and Conditions.

 

Customer Contact

We'd love you to be among the first to receive exciting offers and news about our products and services. We do this via our newsletter, but only if you would like us to. Your privacy is very important to us which is why we make sure you're always in control of what we do with your personal information.

  • We'll never pass your personal details to anyone outside of Bare Knuckle for them to use for their own marketing purposes

  • We'll only ever use your details to help you make the most of what we have to offer. That means things like:

  • Tips and guidance to help you get the best out of your products

  • News to help you make informed choices in the things you buy

  • Details of new products and services

  • Special offers

  • Or simply, to get your feedback

We will make sure our contact with you is relevant based on the information you give us.

You can opt out at any time. If you do ‘opt out' of receiving this information you could miss out on offers and news.

We'll always comply with the Data Protection Act 1998 and all other relevant legislation. You can see how we're doing this by reading our full Privacy Policy.

Please do let us know if your details change so that we can continue to stay in touch.

 

Transaction security

Bareknucklepickups.co.uk is secure. We realise how important it is to securely store any information that you provide. Bareknucklepickups.co.uk maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the “bareknucklepickups.co.uk” in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.

To give you even more confidence in shopping online with bareknucklepickups.co.uk, our checkout process uses Verified by Visa, Mastercard® SecureCode™. and American Express SafeKey SM. These services enhance your existing card account against unauthorised use when you shop with us.

To use these services, you must first register with the bank or other organisation that issued your card. Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password each time you make a purchase.

Please note: Your Verified by Visa, Mastercard® SecureCode™ or American Express SafeKey SM password is different from your bareknucklepickups.co.uk account password. We don't have access to card issuer passwords.

 

Using WiFi in public places

Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you're doing online. We recommend you only connect to secure wireless networks that you trust, and to always be aware of the risks associated with using public WiFi.

 

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from bareknucklepickups.co.uk requesting this kind of information, please don't respond, but do let us know about it.

 

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. Bareknucklepickups.co.uk uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at bareknucklepickups.co.uk you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.

 

What are cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. Most web browsers have cookies enabled. Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics.

At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we'll continue to review DNT and other new technologies, but won't respond to DNT requests.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

 

Our Cookies Policy

To make full use of the online shopping and personalised features on bareknucklepickups.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from bareknucklepickups.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

 

Third Party Cookies

When you visit bareknucklepickups.co.uk you may notice some cookies that aren't related to Bare Knuckle. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

 

Managing Cookies

If cookies aren't enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.

 

To Enable Cookies

If you're not sure of the type and version of web browser you use to access the Internet:

For PCs: Click on 'Help' at the top of your browser window and select the 'About' option

For Macs: With the browser window open, click on the Apple menu and select the 'About' option

 

How to Check Cookies are Enabled for PCs

 

Google Chrome

Click on 'Tools' at the top of your browser window and select Options

Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button

Now select 'Allow local data to be set'

 

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab

Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

Settings above Medium will disable cookies

 

Mozilla Firefox

Click on 'Tools' at the top of your browser window and select Options

Then select the Privacy icon

Click on Cookies, then select 'allow sites to set cookies'

 

Safari

Click on the Cog icon at the top of your browser window and select the 'Preferences' option

Click on 'Security', check the option that says 'Block third-party and advertising cookies'

Click ‘Save'

 

How to check cookies are enabled for Macs

 

Microsoft Internet Explorer 5.0 on OSX

Click on 'Explorer' at the top of your browser window and select 'Preferences' options

Scroll down until you see 'Cookies' under Receiving Files

Select the 'Never Ask' option

 

Safari on OSX

Click on 'Safari' at the top of your browser window and select the 'Preferences' option

Click on 'Security' then 'Accept cookies'

Select the 'Only from site you navigate to'

 

Mozilla and Netscape on OSX

Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option

Scroll down until you see cookies under 'Privacy & Security'

Select 'Enable cookies for the originating web site only'

 

Opera

Click on 'Menu' at the top of your browser window and select 'Settings'

Then select 'Preferences', select the 'Advanced' tab

Then select 'Accept cookies' option

 

All other browsers

Please consult your documentation or online help files.

Please note that we're not responsible for the content of external websites.

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Trade and Retail Sales

sales@bareknucklepickups.co.uk

Tel: +44 (0)1326 341313


Warranty and Technical

tech.support@bareknucklepickups.co.uk

Tel: +44 (0)1326 341313


Website Related Issues

web@bareknucklepickups.co.uk

Tel: +44 (0)1326 341313


All other enquiries

info@bareknucklepickups.co.uk

Tel: +44 (0)1326 341313


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